Frequently Asked Questions

Help & Documentation

Everything you need to know about tempinboxes.com

How exactly does the retention policy work?
We offer two tiers of data retention:
  • Free Users: Automatic deletion after 7 days from the moment of receipt.
  • Premium Users: Extended storage for up to 30 days.

Note: These are maximum storage limits. Due to the ephemeral nature of our SSDNodes/Oracle infrastructure, we do not maintain long-term archives or backups.

Why was my email deleted before the 7/30 day limit?
While rare, "Premature Deletion" can occur due to:
  1. System Maintenance: Periodic database optimization to keep the service fast.
  2. Technical Failures: Unforeseen server reboots or cache clears.
  3. Security Protocols: Automated purging of emails flagged as malicious or containing illegal content.
As per our Terms, we do not guarantee storage and are not liable for data lost during these events.
Can I use these emails for social media or banking?
PRIVACY ADVISORY

Technically, yes, but we strongly advise against it for sensitive accounts. Since our domains are temporary, you may lose access to your social media account if they require a re-verification code after our 7/30 day window. Once an address expires, you cannot "re-open" it to receive a second code.

I am not receiving my verification code. What happened?
If an email hasn't arrived within 2 minutes, it is likely due to:
  • Sender Blacklisting: Some websites (like Netflix or Steam) block "disposable" email providers. We rotate domains frequently to minimize this.
  • Cloudflare Filtering: Our firewall may block senders that appear to be spamming our infrastructure.
  • Grey-listing: Some mail servers delay the first delivery attempt by a few minutes.
Is there a limit on how many emails I can receive?
We do not limit the number of emails in a single inbox. However, we employ Rate Limiting to protect our VPS resources. If you attempt to create hundreds of inboxes per minute via automated scripts, your IP will be flagged and temporarily banned by our WAF.
Do you offer an API for developers?
DEVELOPER PREVIEW

Official API access is currently in development. If you are interested in a high-volume, programmatic solution for testing purposes, please contact us at support@tempinboxes.com for early access details.

Still have a specific question?

Our support team (it's just me!) is available to help with technical or billing inquiries.

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